But they might want to work for us …

I have been around the block once or twice and one of the funniest things I have seen is how self employed people are treated in Germany.

It seems that sometime back, some of these contractors were working side by side with some some regular employees and the inevitable day had come to trim costs. Well, the easiest way to do this is to get rid of some of your not so fixed expenses.

Quite understandably some of these not so fixed expenses wanted a paycheck and were very comfortable where they were. They decided to sue the consulting company that they were working for using the legal argument “no really, we are actually indistinguishable from their actual employees”.

When I heard this initially I thought that it was a joke and there would be a punchline. Well, the punchline is that the court felt that indeed the contractors were treated just as if they were employees. They were given direction, where treated in internal systems (ie email, company address book, etc) in the same way and thus they won their lawsuit.

Uh, well I guess that is score one for the little guy. Not just that company but all German companies did have a bit of an adverse reaction due to that ruling.

Wow, we thought those people were ours to use and get rid of, we don’t want them as actual employees.

The general reaction of the companies was what can we do in order to prevent this from happening again. I guess there must have been a room of lawyers and other big brains looking through the results of the lawsuit.

Well, we could…

  • put all contractors through agencies
  • don’t list them by full name in our address lists
  • don’t talk with them directly.

This did work out fine for about a decade when yet another couple of contractors were to be gotten rid of. The company was a fortune 25 company and fought tooth and nail yet the judge said that yes they were essentially the same as employees and would have to be hired.

This was really terrible, two people were forced to our payroll but who knew how many tens or hundreds might want to join us in the next few years. Besides they are IT specialists, we have very little use for that skill. Right?!?

This time the discussions really began. What corrective actions could we perform to make sure this doesn’t happen again. Well, we could …

  • make them wear their badges so they are visibly distinguishable from internal people
  • get rid of most of our external consultancies, only having a few larger ones
  • we could take away their email addresses and for those in support or projects give them group mail addresses
  • send them off site so we don’t have to look at them
  • ensure they don’t go to regularly scheduled meetings
  • remove entrance permissions from their badges
  • simply get rid of all external consultants
  • only communicate problems with ticketing systems

Only time will prove if this is enough to keep the consultants at arm’s length but also only time will prove if these limitations the returned value of even using external consultants.

Well, if that wasn’t enough I know of a company that took even more actions.

  • All externals were given email addresses that used a different domain than the company email
  • All the names of the individuals who used email were removed and replaced with their initials and an arbitrary number (MT14)
  • Everyone who could be moved away from the corporate offices to a remote location were indeed moved away

The jury is out if this will be enough but it should definitely be a solution for productivity.

Dancing

You don’t normally let the software developers out of the dungeon, and very rarely let them visit the client. There are a lot of reasons for this, sometimes they don’t dress quite right for the business world, sometimes they don’t have “the social graces”, but a big reason is sometimes they don’t know when to keep their big mouth shut. Well, lets just say that they have a tendency to say inconvenient truths at inopportune times.

To prevent just this exact thing from happening and to provide all the necessary translation both “business to technical” and “German to English” a guide (erm keeper) was provided in the shape of a salesman. The tech guy and the salesman made the trek to Düsseldorf, and worked on the technical issue and after a few hours working on the issue the developer thought he understood the problem. It appeared that a solution was at hand but needed further testing in the morning when the market was open. Thus the boys had the night off.

It turns out that the handler not only fancied English and Irish pubs and knew all the best ones in Düsseldorf. To prove that point, the two of them spent all evening going from bar to bar. It was more of a “scientific survey” comparing the bars in Düsseldorf against those in Frankfurt.

Well all good things come to an end which is probably what the bar owners were thinking as it was closing time. The boys had to make their way back to their hotel, which as it turns out, was a very upscale hotel. The handler who was well experienced at this started to cross the lobby to a very crabby looking receptionist – yet she was very professional when she discovered we were not looking for the bar but looking for a wakeup call. She smiled like a 1000w bulb and was more than helpful.

The only thing left to do now was to go upstairs and go to bed. Of course they could have taken the stairs but there was an elevator and so they took it instead. It is not clear who started dancing but apparently it was contagious as within seconds both were dancing in the elevator as only a couple of hours of drinking Guinness can inspire. In retrospect that should have been embarrassing, as the elevator was a glass elevator, but perhaps their inhibitions had been slightly reduced. Just to make sure that the dancing fever was cured they took a couple of trips up and down in the elevator.

I can only imagine what the receptionist was thinking….

The size of company does not equal organizational prowess

I used to do a fair amount of travel in Europe and depending on where you were going depended on how you were received. Well, this was due to the shengen agreement which allows for the gradual abolition of border checks within the EU.

The convenient part is when landing in a foreign country from another EU country you were simply waved through the booths where the passport checks were normally performed.

It was on one of these trips that the line was stopped for unknown reasons and we all stood around with not too much to do. Eventually I was bored enough to grab my passport and rifle through the pages and eventually found myself looking at the page with my aufenthalterlaubnis (working permit) only to discover that it expired nine months ago.

The passport hadn’t expired but I suspected that somewhere in Germany there was a government office that wouldn’t be very happy at this revelation. So anyway, I was at the project and my work weeks were only four days long. I decided to use my free day to go to the local government office, but my goal was not to shout out that my papers are expired but rather to find out where is the auslanderamt (foreigner office) is located so I can get this problem fixed.

Ok, ok, little to my knowledge the new local government office supported more services since my last visit so the woman at the desk simply took my passport out of my hand. I don’t think that she was especially angry with me but that didn’t stop her from yelling at me and informing me that with these papers expired all she had to do was to get the police to ship me out of the country.

Well, after being yelled at for a while I made a call to our human resources gal. She was a nice lady who keeps the company papers in order, well, usually. She spoke to the government office worker for a while and promised that she would get my papers corrected next week. The next week I went downtown and got my papers extended for another 90 days. Why so short? Well, it seems that if I had not let my papers lapse I could have now had unbeschranked aufenhaltserlaubnis papers (unlimited living/working papers).

I am sure that I am random statistic and that a large international financial company couldn’t possibly get it that wrong all the time right? Well, I don’t know all people who worked for my company but I do know of another similar encounter.

It turned out that the government people did realize that Paul’s papers were expired and this needed to be addressed. From what I heard, our human resources group was indeed working on it when some rather overzealous boarder enforcement decided to get to work.

Paul was doing a few things in his apartment Saturday morning when the doorbell rang. It seems that two nice policemen were there to bring him to the airport so he could be deported.

Indeed his papers were not in order but both the government and our human resources group knew this. The problem was supposed to be corrected the following week. I wasn’t there but I heard that after a considerable amount of time and some phone calls the police decided to not deport him on the spot. To keep good control of the situation they took Paul’s passport with them. He wouldn’t be getting it back, it would have to be retrieved by our human resources woman in person.

Just an intern

My friend was an intern at a telecommunications company in Bratislava. It was his job to so some minor software development in Java. In retrospect, this turned out to be one his most challenging jobs but not because of the work but because of the equipment.

The computer that assigned to him was slow and quite literally wasn’t quite up for the task. There was enough space for Java, and there was enough space for the development environment Eclipse, but there was not space enough for the source code he needed to change. He was a very clever and industrious developer and copied some code locally a built the rest over the network. The poor hardware was probably due to a very tight budget, which was reflected in other aspects of the company.

That doesn’t mean that his time was completely uninteresting. During his development he did find one super funny piece of login code. The code looked somewhat similar to this.

 Authenticated = false
 try {
    Status = checkpassword (user, password)
    if (status == password_accepted)
    {
        Authenticated = true;
    }
 }
 catch (Exception ex)
 {
    Authenticated = true;
 } 

This pseudo code basically means that if some unexpected action took place while the user was logging onto the program then an exception would be thrown but the exception handler was setting the authenticated flag to true – thus upon serious error during login you wouldn’t need to know the password. To test this theory, my friend disconnected the computer from the network and logged into the software with false credentials. Once the login process was over, he plugged the computer into the network and it turned out he was logged in.

A lot of the actual staff were not employed but were temp workers and in the IT department most of the technical people had a contract that was only for a year. This did provide maximum flexibility for the company but it didn’t inspire much firm loyalty. At the end of his one year internship, my friend was not only one of the most senior people in the group but one of the few who remained from the group he started with beyond the first year.

Playing games for a living …

For some people being a professional video game tester might sound like a dream come true. I personally like to play games and I am a bit afraid of the fast food effect. How many times have you heard of a friend who used to work at a fast food restaurant or a chain of restaurants only to swear off ever eating anything from that chain as long as they live. Recently I met someone who worked for a Japanese console company who told me about his latest business trip.

It seems that his boss was looking for volunteers to go to their French office to do a firmware patch a few of their consoles where were being used for other purposes in a famous institution. Needless to say that there were a lot of volunteers to fly there stay overnight on the company’s tab and then come home. The task is really not very different than a BIOS update on your personal computer. Simply slip in a floppy or a USB stick with the software and type a few commands and you are done.

Our guys were up to the task. They flew over, installed the firmware patch and went on an after hours tour not open to the general public. The tech guys went out and basically really enjoyed their stay. It turns out that this group was actually the backup plan. The initial plan was to fly some people out of Japan to update the firmware, but this plan was later rejected due to it’s costs.

Funnily enough, there was another possibility that was apparently never was given any serious consideration. It seems that there was one more office and it was also in that same city as the client who could have performed this update task. Yup, across town was another office for this Japanese console company that could have also performed the firmware update. Nobody will really know for certain but it seems that the headquarters didn’t trust their Paris office to perform such a “complicated” task ….

Honest I didn’t hurt myself

The names have been changed to protect the innocent or near innocent. In eastern Europe there were a couple of people who didn’t really like working for a living, well not in the traditional manner anyhow. Our budding entrepreneurs decided that they would “borrow” a “Renault 9” that did not belong to them and go pick up some merchandise that also did not belong to them.

The thing is that the merchandise was a couple of pigs, and when I say a couple of pigs I mean about ten 100 -150 pound pigs from a nearby farm. The plan was to drive up, quickly get the pigs and then drive off. I can only hope that they had a buyer or some way to sell this special load of cargo.

We may never find out if that was the case as it seems that a normal automobile has a suspension for supporting the car itself and perhaps a couple of passengers. Removing the back seat does add additional space but doesn’t materially affect the amount of weight that the car can carry. Thus the suspension was not up for the total cargo and broke – this car was going nowhere. Our bacon minded thieves left the pigs in the car to go and acquire another form of transport.

It was probably quite the surprise to the passing police car that simply saw a car with fogged up windows that was parked where it should not be. He stepped out to check on what he expected to be a couple of love birds. As he approaches the car he actually does see an outline but rather than that of a human it appears to be that of a pig. Yup, it did not take long at all to determine that the passengers of this auto were pigs and the car was stolen.

The pigs were returned to the nearby farmer and the police had to do a crime scene investigation to try and determine who took this car. Pigs are not the cleanest of animals and their captivity in the car did not really change their habits. The car was a complete mess, and the police who had to search it were to say the least not very happy.

Upon leaving, the scene they noticed a couple of people who seemed to be taking an interest in the car. These two “gentlemen” were picked up and brought to the station. They were questioned and various formalities were taken care of. One of the forms that they had to sign was one that commented on their injured condition of the suspects. It seems that according to the forms the would be thieves were injured before being picked up by the policeman.

Apparently the police who had to search the car were not overly delighted by the process and what they had to go through. So it was possible that even though these men were not roughed up before entering the police station they were slightly roughed by the time they departed.

Speak to your English teacher about that

I had a colleague who used to work for a small German company. He was one of their developers and actually he did take English as a foreign language. Conner’s English was really good which is why he felt it was important to speak with his manager about the new project name.

His manager’s language skills were very rudimentary and so he did not immediately recognize that project wanker1 might not be the best name. Not quite sure how to break the news to his boss he had an idea. The manager actually was also taking English lessons and Conner suggested that this is a bad name and that he should speak with his teacher about this project name.

The very next day, it was announced that there would be a different name for the new project.

1Wanker is British English slang for masturbation.

I already own one

I cannot say if I was too cheap to rent a Deutsche Telekom approved computer device, ie modem, but back in the day when I moved to Germany I didn’t bother. I had a modem and I didn’t think that I should be forced to rent one of theirs. This was back in the day when monopolies could force you to rent phones from them.

It may be a moral victory but it really was a moot point. I am not sure there was another computer in all of Germany that I wanted to connect to, but I guess it made me feel like a rebel.

Not only the US National Security Agency

Wow, the Internet and email have come so far in the last 25 years. Virtually every grandma now has email and it is possible to purchase everything from a pair of batteries to 50 inch flat screen on the Internet.

Not only can you do all of of that, but you can do all of that now on a smart phone. There are applications or apps for children’s learning shapes and colors as well as math or spelling. You can either use free apps for sending text messages or purchase something for video conferences.

My colleague Zach had a really nice phone but it was not using one of the more mainstream operating systems. Zach didn’t really trust the big three companies who sold phones. These new smart phones only seemed to be a means for those corporations to learn about the users habits.

Imagine Zach’s surprise when he received an update for his keyboard app. The alphabet didn’t change so Zach checked to see what was different. It seemed that this app had one additional permission. The keyboard app wanted access to his contacts. You have to remember that this app only brings up an on-screen keyboard for typing.

Needless to say that Zach didn’t install that update, but this incident did help cement a real distrust of “free apps”, well, actually all apps.

Lessons Learned: Always read the fine print.

Flying universal airlines

I am so tempted to shame the airline who broke my suitcase on a recent trip from the Europe to the US. Yet, actually considering their behavior I don’t think that it would bother them.

My suitcase was a Rimowa which is actually a very nice suitcase, I highly recommend it over some of the other brands. It wasn’t its fault that it was a few year old, which much like cats lives, should be multiplied by 7 due to the beatings that the airlines usually give to suitcases. It was unusual that I even noticed the crack in the suitcase while taking it off the luggage band, and as the airlines service desk was only twenty feet away I thought I would stop by and deal with this problem.

The suitcase was about four years old but otherwise in fairly good shape. The representative was nothing like overworked support people portrayed by comedians. He was a very nice even jovial person who should have been in sales.

When we spoke about the suitcase, as it was not a common US brand he suggested it be repaired back in Europe, and he took a look at the luggage and quickly wrote up on an official looking piece of paper that the suitcase had another tear as well as a couple of dings that I didn’t notice. His sales pitch was so good that I was believing I could simply drop off my broken suitcase at the airport in Frankfurt and it would be taken care of.

Well, once I did get back to Frankfurt I was let in for a big surprise. It seems that writing all kinds of official stuff on a piece of paper which even included the company logo, was well, nothing. Instead of entering this issue into the computer system they did nothing. The baggage people at the other end were not so friendly but they did take down all the necessary information and entered it into the ticketing system, for all the good that did.

We were then given a both a fax number and a standard telephone number that was supposedly manned about 4 hours a day. Well, the airlines never did answer this support phone number nor did they ever reply to any of the faxes that were sent.

What happened to the suitcase? Well, after fooling around with this issue for a few months, obviously with somewhat less vigor after the first month, I was forced to give up. We did use this suitcase one more time with some duct tape, but then we had to dispose of it.

Lessons learned: The airlines baggage reporting system is much like the blackjack tables in any casino in the world. It is somewhat skewed towards the house. If you have nothing but time you may be able to break even, but I wouldn’t count on it.

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